CHRISTMAS RETURNS EXTENDED TO 9TH JANUARY

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Return for Monogramming

If you would like to have your boots or shoes monogrammed but would prefer to try on first for size, we are pleased to offer a "return for monogramming" service.

Simply add this product to your cart, and this covers the second shipping cost out to you. There is no time limit on returning for monogramming and this can be done at any stage. 

Steps:

Step 1: Purchase your boot(s) / shoe(s) that you love the most

Step  2: Add this product to your basket when you checkout (or return to site and order at a later date)

Step 3: Try on your new boots / shoes at home - either return them for a refund or exchange (we will also refund this second postage charge), or if you wish to proceed in returning for monogramming, fill out the form enclosed in your order and return to:

Dukes Boots Ltd

Monogramming Department

42 Northgate

Canterbury

Kent

CT1 1BE

Please note that it is the responsibility of the customer to return boots to us for stamping. 

Step 4: We will have your boots / shoes stamped as requested and send them back out to you on a next day delivery via DPD. Please note, that stamping requires 7 days to complete as it is performed by hand. 

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